Please calibrate your printer when loading new labels into your printer, or if you experience voids or shifting.
RF printers require two calibrations be completed which include, Media & Ribbon, and RFID.
To calibrate your printer navigate to:
- Click on your account name at the top-right of the page, then select Printers
- From the Printers page, locate the desired printer and click it
- This will open a pop-up for the printer
- Next click the Calibrate Printer button
- Accept the prompt to initiate the calibration process
- Accepting this prompt will then send both the media and ribbon and RFID calibrations to the printer, which will proceed automatically with the following steps:
- Media and Ribbon.
- Then a pause for roughly 10 seconds.
- And then the RF calibration, which will take longer; the labels will periodically inch out of the printer for approximately one minute. At the end of the process it will feed out 2 or 3 labels before stopping completely.
- After the calibration has completed:
- Open the printer and roll back the labels so the blank tags may be used—precision is not necessary
- Un-pause the printer
- Now you are ready to print
If you continue to have voids after calibrating your printer please reset your printer to factory defaults, and then recalibrate.
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You may also execute these calibrations directly from the printer as well. Below are links to the tutorials for each printer model:
Once you have calibrated your printer, you can Design and Edit Labels