We recommend that you first try calibrating your printer from the web portal. If you're unable to do so, then follow these steps:
Step 1: Media Calibration
- First, press the green Pause button on your printer to access the main menu. The menu looks like this:
- Press the right arrow key on the printer to select "Calibrate", then press the Enter key.
- The media calibration should only take a few seconds, and once finished, you may see an error similar to the following:
You can ignore this for now. Press Pause to dismiss the error.
Step 2: RFID Calibration
- With the printer paused, using the arrow keys, navigate to Settings > RFID (second page) > Tag Calibration > RFID Calibrate.
- If you see an "ENTER SWITCH LOCKED" error, just press the Up and Down keys once, at the same time. You should then see "ENTER SWITCH UNLOCKED" and then you can perform the calibration.
- The printer may take a few minutes to complete the RFID calibration. While in progress, you'll see the following window, which will update as progress is made:
Once the calibration is completed you'll see the following confirmation message: - Press the green Pause button to unpause the printer, then select "Save permanently in Active Config"
When all the steps have been completed the printer should show "ONLINE" in the top-right corner of the screen:
Throughout the calibration process, quite a few labels will be fed out of the printer. These blank labels can still be used, so we recommend opening the printer and rolling these labels back up into the printer before printing.
Make sure to unpause the printer again after closing it!
You should now be ready to print.