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      Upgrading to Printing V2

      The original printing page will be deprecated and removed soon. This article describes the process of updating to the new printing version.

      Step 1: Install the new print client on your host PC

      Printing V2 uses a new version of the print client. This will need to be installed manually on the Windows PC that is connected to your printer.

      1. Download the new print client from here: Install Print Client
        • Your browser may warn you that this is not a commonly downloaded file. Please disregard this warning and press "Keep" and/or "Keep Anyway" to complete the download.
      2. Open the downloaded file (PrintClient.Updater.Installer.msi). This will launch the installer.
        • If you see a warning that "Windows protected your PC", click "More Info" then "Run Anyway".
      3. Follow the steps in the installer. You will need to provide Administrator approval to complete the installation.
      4. When the installation is completed successfully, you can close the installer.
      5. After installing, please notify our support team by sending an email to support@simplerfid.com with the subject Connect Printer, and include the following information in your message:
        • The name of your company
        • The Device name of the host PC (this can be located in your Windows settings)
        • The location of the printer (e.g. the name of the store or warehouse where the printer is located.)

      Step 2: Remove the old print client from the host PC

      Now that we are using Printing V2, the old version of the print client can be uninstalled from the Windows PC.

      1. Open your Windows Settings and navigate to Apps > Installed apps
      2. Locate the entry named SimpleRFID ZPL Print Client
      3. Press the 3 ellipses (•••) on the right side, and select Uninstall, then click Uninstall again on the pop-up to confirm.
      4. When the old print client is finished uninstalling, you should see the entry disappear from your list of installed apps.

      Using Printing V2

      A support article outlining the differences between versions, and instructions for how to use Printing V2 will be here soon. In the meantime, if you have any issues, please don't hesitate to Submit a Ticket describing your issue and our support team will reach out to you shortly.