This article covers the steps required to update your printer's firmware.
- Download Zebra Setup Utilities to the PC that your printer is connected to. This program communicates directly with the printer to update the firmware.
- You may have to accept the license agreement by pressing "ACCEPT AND BEGIN DOWNLOAD NOW"
- Open the downloaded application and follow the directions to install the application and drivers for your printer.
- Press "Next"
- Check the "I accept the terms of the license agreement" box, then press "Next"
- Press "Next"
- Press "Next"
- Press "Next"
- Check the "I have read the information above" box, then press "Next"
- Check the "Run Zebra Setup Utilities Now" box, then press "Finish"
- When the application opens, you should see your printer listed near the top of the window in the white area:
- Our next step is to download the latest Zebra Device Firmware for your printer:
- Zebra ZD621R: Firmware Version 93.21.16Z
- Zebra ZT410R: Firmware Version 75.20.21Z
- Zebra ZT411R: Firmware Version 92.21.17Z
NOTE: You may see a warning that the file could not be scanned for viruses; however, these files were obtained directly from Zebra and are entirely safe to download.
- When the download is complete, navigate to your Downloads folder. Right click the .zip file you just downloaded, and select "Extract All..." then press "Extract".
- You will now see a window open showing a few files. The file with your firmware version ending in ".zpl" is the file we will be using.
- You will now see a window open showing a few files. The file with your firmware version ending in ".zpl" is the file we will be using.
- Return to the Zebra Setup Utilities application. Make sure your printer is highlighted, and select the "Open Printer Tools" option:
- Select the Driver Settings tab, then select Settings on the left side, then click the [...] button under the Send file option.
- Navigate to the folder you extracted, select the firmware file (.zpl), and click Open.
- Now to start the update, all you need to do is press Send. Keep in mind that the update will take a few minutes and the printer will not be usable during this period, and should not be turned off or disconnected from power until the update is complete.
- When the printer is finished updating, it will print out several labels with the current configuration information on them. You can discard these labels and use your printer as normal.