- Knowledge Base
- Printers
- ZD500R - Desktop Printer
-
Training
-
Mobile Application
-
Using our Web App
-
Printers
- Resolving Issues
- Printer Setup
- Voiding, Skipping, Shifting, or Changing labels
- Designing Labels
- ZD500R - Desktop Printer
- ZD621R - Desktop Printer
- ZT410R - Warehouse Printer
- ZT411R - Warehouse Printer
- R110Xi4 - Warehouse Printer
- 3rd Party Printing
- Encoding
- Repairs & Warranty
- Adjusting Label Position (Left, Right & Top/Bottom)
-
Handheld Readers
-
Fixed Readers
-
Integrations
-
Hardware Trial
-
Release Notes
-
Support
-
Print Same SKU with different EPC data
-
Order Labels & Ribbon
-
Getting Started
-
Retailer Compliance & Submission
There is a white line appearing vertically when I print. How can I get it to go away?
Print quality issues often cause dirty or worn-out printheads or dirty platen. Regular maintenance of cleaning and replacing printheads and platen ensures the best print results.
Printheads must be maintained regularly through cleaning. There are several ways to clean your printer's printhead, including cleaning pens and cleaning swabs.
How to clean a printhead using a cleaning pen
ZD621 Clean and Change the Platen