Troubleshooting common issues with the 1128 TSL RFID Reader
Nothing happens when the yellow button is pressed. | If the LEDs are not on, then the battery may be flat. | Charge the 1128 UHF Reader. |
The 1128 UHF Reader may have button actions disabled. | Check the 1128 UHF Reader configuration and restore to defaults if unsure. | |
Other. | Work through Troubleshooting Guide on TSL® Website | |
The orange LED flashes rapidly when charging. | There is a battery fault. | Replace the battery pack. |
The battery pack temperature is outside recommended limits. | Ensure that charging occurs only between 5°C and 40°C. | |
The host Bluetooth® discovery does not find the 1128 UHF Reader. | The 1128 UHF Reader has powered off. | Press the yellow button and ensure the blue LED is flashing. |
The 1128 UHF Reader is out of range. | Move the 1128 UHF Reader closer to the host. | |
The Bluetooth® friendly name of the 1128 UHF Reader has been changed. | Check the Bluetooth® friendly name or, if unsure, restore the 1128 UHF Reader to factory defaults. | |
Opening the Bluetooth® virtual com port does not connect to the 1128 UHF Reader. | The host has paired to a different Bluetooth® device. | Pair to the required 1128 UHF Reader. |
The host Bluetooth® function has an error. | Warm boot the host. If this does not help, delete the 1128 UHF Reader from the favorites list and re-pair. | |
Bluetooth® pairing fails. | The PIN on the 1128 UHF Reader has been changed | Set the Bluetooth® PIN to a known value |
Other symptoms. | Other fault. | Run ASCII Remote Diagnostic and email the result to support@tsl.com and a description of the problem. |